Contacting Collections & Hold Inquiries

Campus411 All-in-1 Enrollment Services

Contact Information

Hours of Operation

Mondays

Phones: 10 a.m.-noon and 1-4:45 p.m.

No Walk-Ins Available on Mondays

Tuesday - Thursday

Phones: 10 a.m.-noon; 1-2 p.m.; and 4-4:45 p.m.

Walk-Ins: 2-4 p.m.

Fridays

Phones: 1-4:45 p.m.

Walk-Ins: 10 a.m.-noon

Weekdays

Noon-1 p.m. (Staff Lunch) There are No Services

Mailing Address:
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All-In-1 Enrollment Services
2121 Euclid Avenue, BH 116
Cleveland, OH 44115

Campus Location:
1899 East 22nd Street, BH 116
Phone: 216-687-5411
Fax: 216-687-5491
Email: allin1@csuohio.edu

Contacting Collections & Hold Inquiries

Students with a Student Finance Hold (SFH) may contact the Bursar's Office (216/687-5249) to have their SFH removed. Typically, for the hold to be removed - your student account must be paid in full or enroll on a budget payment plan.

Collection holds are a different matter-- they can only be removed by the Collections office

If you have any of the following Collection holds:

SFE- Student Finance ECSI

SFI- Student Finance In-House Collections

SFN- Notice Warning Collections

SFW- Student Finance Write-Off Account

You must contact the Collections office at 216/687-5445.

If you have an SFA- Student Finance Attorney General hold. You must contact the Ohio Attorney General at 1-888-665-5440 to resolve your student account.

All finance holds will prevent registration adds, withhold any transcripts, and prevent the release of any diploma.